Chicago ISPI South Meeting: Engaging Clients to Determine Business Needs

Determining the Performance Gap:

Engaging Clients to Determine Actual Business Needs

On Wednesday, August 17th at 6:00 pm the South Community of Chicago ISPI will have its next meeting at the Business and Career Institute of South Suburban College. 

This is the first session of a three-part series focusing on how to positively impact business results using the research, models, and tools from the field of Human Performance Technology (HPT). 

The first step of the HPT process is to determine the performance gap.  This is the difference between the performance seen today and desired performance. Using Handshaw's Gap Map process, you will be able to help engage your client in a conversation to determine the performance gap and its impact on their business.  

If you live or work in the southern suburbs and would like to join us, please register today.

Participation in the session is free.